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Visiting GoodRoots Northwest: A Look into How Innovation and Community-rooted Solutions Can Expand Food Access

Last month, the Communications team spent time with GoodRoots Northwest, and it was an inspiring look at how innovation and community-rooted solutions can expand food access in our region. A few highlights really stood out:


Reimagining food access

  • Their locker + kiosk system is incredibly efficient — one 16-locker kiosk can match the output of a 3,000 sq ft grocery store.
  • They now operate 10 locker locations, with particularly high usage at the Bonney Lake Library.
  • The model is intentionally designed to minimize transportation (“not putting miles on food”) while making it easier for people to access what they need.
  • Current reach includes Pierce College (Puyallup campus) and Bates Technical College, where lockers are student-only.

Scale & impact

  • ~260 orders per day
  • 200 unique households served monthly
  • 4,800 locker visits per month
  • 15,500 people served per month

Thoughtful, whole-systems approach

  • Just 2.7% audited waste, with unused food supporting local pig farmers
  • Leasing cold storage to local farmers
  • Partnering with jurisdictions on emergency food storage infrastructure

gloved hand picking up a pear from a bin of pears

Investing in kids & community

  • Their Backpack Program reaches 13 schools across the Plateau, distributing 400 packs/week
  • Focus on protein-rich, low-sodium, easy-to-prepare foods kids actually want to eat

Creative partnerships

  • Collaboration with a culinary school to design, prepare, and package meals
  • Launching a “buy one, give one” retail pilot (think TOMS/Bombas model) with local farmers and makers, supporting both local vendors and food access

Metal rack of boxed produce being wheeled into walk-in cooler

Sustainability

  • Recently installed solar, already powering their full freezer operation, with plans to scale to the entire building
  • The entire operation is a case study in streamlined efficiency. We were utterly wowed by how smooth and organized everything is.

What stood out most is how integrated their approach is: supporting local agriculture, reducing waste, building infrastructure, and meeting people where they are — all while centering dignity and access.

The visit inspired us to continue thinking about innovative, community-driven models.

Written by Natasha Dworkin (she/her), Director of Communications. Header image by SignDog, Puyallup, WA